Who We Are
Better Built Heating and Cooling will be brilliant in the basics and commit to doing the ordinary things extraordinary well. Superior Service internally and externally requires our personal dedication to excellence.
A Few Words about Us
Reliable HVAC Professionals
Whether you need a maintenance check or an emergency repair on a heating or cooling unit, we are available to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service.
Individualized HVAC Options
We will work with you to find HVAC solutions that fit your heating and cooling needs. We will provide you with a full consultation to explain all of your available options so that you can choose the system that’s right for your home or business.
100% Customer Satisfaction Guaranteed
We serve both residential and commercial clients and offer a variety of money-saving solutions. We combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional service to provide you with top quality service. Warranty included with all services.
About Ken Reeves, Owner
Knowledge + Experience
Ken Reeves has been in the heating and cooling business for 30 plus years. He started his career in HVAC right out of high school and has owned his own company for over 5 years.
Ken spent many of his younger years on the mission fields of Mexico. When Ken was 12 years old his parents moved back to the beautiful state of Washington. Through his school years he enjoyed running track. His other loves are hunting, fishing, and hiking. After graduating high school, Ken decided to attend HVAC school in Arizona. He quickly realized that growing up in the mission field of Mexico he fell in love with being able to serve people and has been able to combine his passion for helping others and serving people with their HVAC needs is a great combination.
Ken’s mission statement for Better Built Heating and Cooling is to provide integrity-based solutions for our customers. We offer the highest quality HVAC products and services at a fair price. We believe that our business is only successful if everyone wins!
Phenomenal Customer Care
Why Choose Better Built Heating and Cooling?
- Reputation – We are referred by realtors, plumbers, electricians, general contractors, home builders, customers, and friends.
- Experience – Better Built Heating and Cooling has over 30 years of experience.
- Education – We always work to add more value to our clients. We continue to educate our team and clients.
- Systems – We only use the most state-of-the art equipment.
- Guarantee – We offer a 100% Money Back Guarantee. If you are not satisfied with the work we have provided then contact us for a 100% refund.
Over the years, Ken has been told that he treats his customers like family. He is a great listener and communicator. He is genuine and has a fun sense of humor. He puts his customers best interest first, regardless of the time it may take on the side to help them feel comfortable handling their HVAC needs. Ken’s group of friends expands with every new customer he has the pleasure of serving.
Life at Home
Ken has been happily married for 28+ years to his beautiful wife Melanie, who also helps at Better Built Heating and Cooling. Colorado has been their favorite place to live. They have lived in Parker, CO since July 2012, where they have raised their 3 kids. Daughter Baylee, now 23 his happily married and works in human resources. Son Dylan, 21 years old serving our country as a Marine! And son Levi, 18 just graduating high school, loves working with his dad and has hopes of running the company one day.
About Levi Reeves, Technician
Growing up playing sports taught Levi how to implement being not only a team player but also a team leader. Levi has been captain of his football team, and baseball team. He understands to be a leader you must be even a better student. Levi also had the privilege of having his dad be his coach. During these growing up years having played sports and his dad be his coach helped Levi and Ken build an incredible bond.
Coming to work for his dad at Better Built Heating and Cooling was very natural for Levi. Levi came to work for Better Built Heating and Cooling at the early age of 16. Levi is very coachable and now just 2 short years later he is lead technician. Levi is always educating himself so he can add value to customers. Levi strives to exceed clients’ expectations by ensuring each of our clients receives individualized service that is honest, friendly, and respectful.
Levi still enjoys playing sports, fishing, hunting, hiking, water sports, snowboarding and hanging with friends. He also enjoys going camping with his family and playing board games. Levi’s dream is to take over and run Better Built Heating and Cooling one day.
About Melanie Reeves
Melanie grew up in Phoenix, AZ. Where she enjoyed swimming, playing softball, playing the piano, singing and being in musicals. In college she decided to major in music but soon realized this was not her passion in life. Her true passion was helping people! In 1997 Melanie and her husband purchased their first home. She quickly fell in love with doing home remodels and updates. Then in 2002 they decided to build their own home. In 2008 Melanie became a realtor and worked for a home builder in Woodland, WA. She really enjoyed this position. She helped people design their dream home inside and out.
In 2015 Melanie decided to help her husband start Better Built Heating and Cooling. Staying up with the real estate market, knowing what realtors and their clients need in an HVAC company, Melanie felt that she could be a great asset to Ken in building a phenomenal heating and cooling company. Ken and Melanie enjoy working side by side and building a legacy for their kids to own one day.
Melanie has superior knowledge of how to run a phenomenal HVAC company and real estate business. She says, superior knowledge and having meaningful relationships is the key in life and in business.
Melanie loves their family times together, hiking and camping in the gorgeous Rocky Mountains. She also enjoys all water sports and playing games.